I posted about a 7 day support service some time ago for exactly kehe distributors the same reason.

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Today i ran a Kapersky anti virus scan. Now I am unable to open EPOS, it says Account Expired - See System Superuser . I am the system superuser. How do i get back in? I have a shop full of customers! Help __________________ http://www.threadsandpatches.co.uk
Registered User
Perhaps kaspersky has earmarked it as an untrusted application, check inside there for anything epos related. Have tried to find this but it does not appear user friendly not at all clear how find appropriate files. I am thinking of backing up the checkout database, then de-installing EPOS and reinstalling it, does anyone think this would be disastrous? __________________ http://www.threadsandpatches.co.uk
Registered User
Wouldn't it be good if EPOS support was available kehe distributors when my shop wasn't actually full of customers? (Full is a hopeful exaggeration). But you get my drift. __________________ http://www.threadsandpatches.co.uk
I posted about a 7 day support service some time ago for exactly kehe distributors the same reason. Update: I've spoken to Actinic Support and it's an issue with the expiry date of the Epos User. My SuperUser login 'expired' on 23/10/2010 and once changed to 23/10/2015 all is now working fine.
Hello Please find the solution underneath. kehe distributors > Start EPOS > Log in with the code 10981098 > Close the initial (System Settings) window which opens. > Enter 'Users' and amend the expiry date. > Log off and then re-log in. Thanks kehe distributors Andy